JR West* Pass

Compilation of multiple passes covering the Western region of Japan

About Kansai Wide Area Pass

The Kansai Wide Area Pass grants you unlimited rides on the Sanyo Shinkansen (between Shin-Osaka and Okayama), limited express, rapid service and local trains. Do note that the pass does not cover the Tokaido Shinkansen, Kyushu Shinkansen and Sanyo Shinkansen (between Okayama and Hakata)

  • Includes: Include passes JR West Hiroshima - Yamaguchi Area Pass, JR West Hokuriku Area Pass, JR West Kansai Area Pass, JR West Kansai - Hiroshima Area Pass, JR West Kansai - Hokuriku Area Pass, JR West Kansai Wide Area Pass, JR West Sanyo - San’in Area Pass, Setouchi Area Pass.
  • Duration: Varies based on pass chosen
  • Not available to residents of Japan

How To Buy/Use

Step 1

Book and pay for your Exchange Order online

Step 2

Indicate the method of delivery for the Exchange Orders

Step 3

Upon arrival in Japan, proceed to any of the JR Ticket Office o exchange your Exchange Order for the JR Pass

Step 4

Enjoy your trip! Your pass can be used on trains and selected buses and ferries across Japan.

FAQs

Japan Rail Pass (JR Pass) is a personal train ticket granting you access to most of the major Japan Railways (JR) train lines. This excludes some of the high-speed trains such as Nozomi and Mizuho Shinkansen. Travellers can get unlimited rides to various locations like Hokkaido, Tokyo,Nagoya,Osaka, Shikoku and Kyushu by utilising this pass.
You can purchase them online at https://www.changirecommends.com/japanrail.aspx , at least one calendar day before your collection date (or departure date). It is recommended to get them online.

If you wish to purchase a JR Pass directly at our booths, you may do so by approaching our our Changi Recommends booth at every Terminal of Changi Airport (before immigration). We strongly recommend purchasing your pass online for a more expedient experience.
Note: Please remember to enter your full name (as shown in your passport) at the point of booking for your JR Pass.
Any non-Japanese national who visits Japan as a tourist or with a “Temporary Visitor” status is eligible.
Japanese citizens are NOT eligible for the pass, unless they are Permanent Residents of another country or married to a non-Japanese residing in another country outside of Japan. Foreigners visiting for non-tourism purposes (E.g. Work, military, diplomatic, cultural, research etc.), or holding a long-term visa (E.g. Student, instructor or work) are similarly NOT eligible for the pass.
Yes. You must use non-Japanese passport with a “Temporary Visitor” visa to enter the country.
Yes, you are able to order for your friend so long they meet the requirements set by Japan Railways.
  1. The name on the ticket corresponds to the name on the passport of the traveller.
  2. He or she must not be working or residing in Japan. Please note that they are able to purchase discounted Japan Rail tickets directly from the train stations in Japan.

However, it is recommended that you purchase the ticket for yourself to prevent confusion at the train ticket counter.
The pass is non-transferable; it is not possible to activate the JR Pass on behalf of someone else. You must be present in order to exchange the Exchange Order for JR Pass, your passport and identity is used as verification.
You can collect your Japan Rail Pass Exchange Order (EO) at any of the preferred Changi Recommends booths, located in across the three terminals of Singapore Changi Airport terminals. The counters open 24 hours daily.
Unused Japan Rail Pass Exchange Orders may be returned to Changi Recommends within 1 year from the date of purchase as long as the Exchange Order has not been turned in for a Japan Rail Pass. Stolen, damaged or misplaced Exchange Orders will not be valid for return. Do note that there will be a 10% administrative fee and a 90-day processing time.

Customers are entitled to one change of collection date and for any change, please email to attractions@changirecommends.com.sg at least 3 working days before original collection date. If the trip is postponed, a maximum 6 months extension of JR Pass collection date can be requested.

Refunds of your Japan Rail Pass in Japan can be processed at any Japan Rail Pass office, provided that they are processed before the start date of your pass. Please note that there will be a 10% administrative fee levied for such cases. Passes cannot be refunded if the start date has passed.

Please contact attractions@changirecommends.com.sg for any inquires on refunds or returns in Singapore.
The type of passes available and suitable for you differ very much based on your itinerary.

For instance, you may consider getting Hokkaido regional passes if your trip is entirely within Hokkaido. This grants you full access to the entirety of Hokkaido for a select number of days.

Alternatively, if you intend to visit many different parts of Japan on your trip, you may wish to get the national pass as it covers the whole of the Japanese archipelago.
Any non-Japanese national who visits Japan as a tourist or with a “Temporary Visitor” status is eligible.
Japanese citizens are NOT eligible for the pass, unless they are Permanent Residents of another country or married to a non-Japanese residing in another country outside of Japan. Foreigners visiting for non-tourism purposes (E.g. Work, military, diplomatic, cultural, research etc.), or holding a long-term visa (E.g. Student, instructor or work) are similarly NOT eligible for the pass.
You will need to present the Exchange Order for your JR pass at a Japan Rail Office (available in Japan airports and main train stations). Remember to collect this Exchange Order from Changi Recommends before checking in your flight.

You will be requested to fill in a form with your details and the passport entry stamp at the Japan Rail Office.
JAPAN RAIL OFFICES AND SERVICE HOURS
You will need to select a date you wish to use the pass when you exchange the Exchange Order for your pass at the JR Pass Office. The JR Pass has to be utilised within 30 days of the exchange.
Most JR Passes are valid for consecutive days use from your preferred starting date selected on the Exchange Order. The pass remains valid for the given period of consecutive days even if you do not use it daily.

Please note however that there are certain passes that allow for flexibility of use within a certain number of days, for example 4 days of usage within a period of 6 days.

Validity period of these Japan Rail Passes are counted in full days, not 24-hour periods. For example, using your pass at 9am on day 1 and 8am on day 2 will be counted as two separate uses of the pass.
Children of age 5 and below can travel for free with a pass holder, but they are not entitled to a seat. If you wish to secure a seat for your child, you will need to purchase a Child Pass.

Children ages between 6 and 11 years old will require a Child Pass. Children above 12 years old will require an Adult Pass.
Green Pass is equivalent to first class cabin (also known as Green Car) on all Shinkansen and some of the fast trains. You can locate this carriage with its green clover icon on the side of the carriage. This pass lets you enjoy your journey in comfort with a large reclined seat, ample leg space, integrated radio and luggage space.

Green Pass is usually recommended for peak travel seasons (May, August and September) as they are generally less crowded than the normal carriages.
Unlike the normal tickets, the JR Pass does not work with the automatic gates. Please show your pass to the train staff, in the glass booth next to the gate, for them to let you through.
You will need to select a date you wish to use the pass when you exchange the Exchange Order for your pass at the JR Pass Office. The JR Pass has to be utilised within 30 days of the exchange.

If you are travelling in a group and would like to sit together, we suggest that you apply for seat reservations. Seat reservations are free for JR Pass holders at Midori No Madoguchi.

Kindly take note of the peak hours when you are commuting. Peak hours are usually between 0700 hours and 0900 hours, or 1800 hours and 2000 hours. Please be advised that trains can get booked out several days in advance during public holidays such as Bank Holidays.
A Nationwide Japan Rail Pass allows you to board on the majority of trains that run on the JR railway network, including regional routes such as JR Kyushu, JR East, JR West, JR Central, JR Shikoku and JR Hokkaido. You will have access to local and express trains, fast bullet trains, and the 'Shinkansen' on the Hikari or Sakura lines.

The Japan Rail Pass is not valid for: Private Rail Lines, Super Express-Only Shinkansen trains 'Nozomi' and 'Mizuho', subways or trams within cities, sleeper wagons/ private wagons in night trains, and special compartments for which you will have to pay an extra fee.

If the JR train uses non-JR tracks during its route, additional fares may be required for that part of the trip. Payment is done either before boarding or after boarding the train.
The Japan Rail Pass gives you access to these JR local bus lines:

JR Hokkaido Bus, JR Bus Tohoku, JR Bus Kanto, JR Tokai Bus, JR Shikoku, West Japan JR Bus, Chugoku JR Bus, and JR Kyushu Bus.

Note: Japan Rail Pass is NOT valid for travel on express bus routes or highway buses. *Validity for particular routes is subject to change

Useful routes to note:
  • Samani Erimo Misaki (Cape Erimo)
  • Aomori station Aomori airport
  • Hachinohe/Aomori Towada Lake
  • Morioka Ryusendo
  • Tateyama Awa Shirahama
  • Naganohara Kusatsuguchi Kusatsu Onsen-Shirane Kazan
  • Yokokawa Karuizawa
  • Kyoto Station Ryoanji Takao Shuzan

You can also access the JR Miyajima Ferry with your JR Pass (not inclusive of the ferry to Korea).
Unfortunately, you will need to purchase a new pass again as there is no replacement for any lost or stolen passes.
There are smoking and non-smoking carriages. Please board the appropriate carriage if you wish to smoke on the train.
Absolutely. Please try out the various unique meal boxes from different regional trains. These yummy meals only cost from 1,000 Yen onwards.

Terms & Conditions

Eligibility

  • JR Pass is a tourist-exclusive pass that is only applicable to non-Japanese residents whom entered Japan with a "Temporary Visitor" status.
  • Should you enter Japan with a military/business/diplomatic visa i.e. APEC Business Card, you are not allowed to exchange for the JR Pass

Validilty

  • The Exchange Order of the JR Pass is valid for 90 days from the date of issue.
  • To exchange your JP pass in Japan, visit any of the JR offices, located in airports and main train stations. You will need to present the Exchange Order and your passport to redeem your JR pass.
  • The start date of your JP pass will have to be dated within 30 days of redemption.
  • You can only select your seat after turning in your Exchange Order for JR pass.
    • For seat reservation, you will have to approach the JR staff at the Ticket Office in Japan to make the arrangement.

Prices

  • Payment will be received upon checkout and not during collection of JR pass.

Refunds and Returns

  • Any JR Pass Exchange Orders may be returned to Changi Recommends within 1 year as long as the below following conditions are fulfilled:
    • The Exchange Order has not been turned in for a JR Pass.
    • The Exchange Order has not been stolen or lost.
    • It must be the physical copy of the Exchange Order.
  • In any case of refunds or returns in Singapore, you will need to contact Changi Recommends at attractions@changirecommends.com.sg
  • In any case of returns in Japan, the JR Pass can be turned in at any of the JR Pass exchange offices for a refund, prior to the start date for the use of the pass.
  • 10% of the yen price of the JR Pass will be charged as handling fee.
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